If you are interested in ordering a particular animal, please send an email to Wendy@CornSnakesOnline.com to check availability. Please tell us the description and identification number of the snake(s) you are interested in. Once you have indicated that you would like to purchase one, we can put it on hold for you for up to seven days. If the payment is not received in that time, we will presume you are no longer interested and that we can sell the snake to the next person who is. We will let you know what your total will be. Our flat rate price for shipping snakes overnight via FedEx is $40. If you live in Oregon, you may qualify for a shipping discount, since it is cheaper for us to ship within our own state. Unfortunately we have not found there to be a significant difference in cost when shipping to neighboring states as opposed to those further away. There is no extra shipping cost per additional snake, unless there is a significant increase in weight or size of box needed. We ship within the continental USA only. Due to state laws, we cannot ship any corn snakes at all to Georgia and no corn snakes with dark pupils to New Jersey.
Our preferred method of payment is PayPal, and you can pay with credit or debit cards through PayPal, even if you do not have an account. Let us know if you choose to pay via PayPal or credit / debit card through PayPal, and we will send you a PayPal invoice with easy-to-follow instructions on how to pay. Or if you have a PayPal account and prefer to pay directly through PayPal, you can just go directly to www.paypal.com on the internet and follow these steps: 1. Click on the "send money" tab. 2. For the recipient, type in "Wendy@CornSnakesOnline.com." 3. Type in the total you were quoted in the "amount" box and click on the "goods" bubble. 4. Hit "continue" and finally "send money." PayPal will then generate a receipt for both of us. We also accept money orders, cashier's checks and personal checks by mail, but that process takes several days to complete, and reptiles will not be shipped until funds have been verified. Local customers who are picking up their reptiles in person or those that find us at a reptile expo may pay with cash if desired. We are located in Central Oregon, and visits to our snakery are by appointment only.
We guarantee live delivery if your animal is shipped to and signed for the next day at a staffed FedEx express ship center. We also guarantee that your snake(s) will be outwardly healthy and feeding voluntarily on appropriatedly sized rodents. Corn snakes will be feeding on frozen / thawed unless otherwise specified. Ball pythons may be feeding on live rodents, as is typical for younger specimens. Most ball pythons will swtich to frozen / thawed pretty easily when they are more mature. If you feel there is a problem with the snake you have purchased, we need to hear from you by phone or email within two hours of receiving the animal. Otherwise we cannot guarantee replacement or refund. We only sell snakes that have been feeding well for us, but stress from the change in environment or different feeding technique may occasionally cause a snake to temporarily stop feeding. If your new snake does not eat for you within a week, please let us know, and we can give you some tips and tricks to get it feeding again. We do suggest letting your snake settle into its new environment for a few days before attempting to feed it and handle it regularly.
Once your payment is received, the snake(s) will be shipped via FedEx Priority Overnight on a day that we have agreed upon. We prefer to ship our reptiles to a staffed FedEx express ship center for customers to pick up in person the next day at their convenience. This method is safer for the reptiles, allows them to wait for you in a climate-controlled area and spares them from bouncing around on a truck all day, which may be very hot or cold. We may be able to ship to other locations, but live delivery is not guaranteed, as there will be addtional risk factors involved. We cannot ship on weekends nor certain holidays, and we ship within the continental USA only. Once we have shipped your reptile(s), we will email you with your FedEx tracking number. If you track your package with the FedEx tracking number we provide for you, you will be able to tell when the snake is available to be picked up. It is by mid-morning in most locations. In hot or cold weather, we will include cold or hot packs, as appropriate, inside the box in order to help maintain a safe environment for the reptile(s) being shipped. If temperatures are below freezing or over 90 degrees in either location, it is probably best to hold off on shipping until temperatures are more favorable. With less favorable temperatures requiring the use of a use of a heat pack or cold pack, we will not ship on Thursday, as a delay would last the whole weekend, and the hot or cold pack would not last long enough to help ensure the snake stays at a safe temperature. We are happy to hold snakes that have been paid for until temperatures are safe for shipping.
All Photography and Web Design on this Site by Wendy Henderson. Copyright 2008-2012, Henderson Herpetoculture. All rights reserved.